Returns & Exchanges
At AFTERSHOCK PC, we are committed to ensuring your high-performance system meets our rigorous quality standards and your complete satisfaction. If you are not entirely satisfied with your hardware purchase, our comprehensive returns and exchange policy is designed to provide a seamless resolution.
Initiate a Request
Contact our dedicated support team via the online portal or email within 14 days of receiving your system to request a Return Merchandise Authorization (RMA) number.
Secure Packaging
Safely pack your PC or components in the original internal foam and double-box packaging to prevent any physical damage during transit back to our service center.
Technical Assessment
Our master technicians will conduct a thorough diagnostic evaluation of the hardware to verify the reported issues and ensure the system is in its original condition.
Resolution Processing
Once the inspection is complete, we will finalize your refund to the original payment method or dispatch your replacement high-performance unit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing